Nusuk is the official Saudi government platform for Umrah planning. Indian pilgrims must use the Nusuk mobile app to register their visas and book mandatory permits to perform Umrah and visit the Rawdah (Riyazul Jannah) in Madinah. The app is free and requires passport and visa numbers to register.
What is the Saudi Nusuk Platform?
Nusuk (formerly Eatmarna) is the unified electronic portal launched by the Saudi Ministry of Hajj and Umrah. It acts as a single gateway for international pilgrims to plan their journeys, apply for visas, and secure entry permits to holy sites. Understanding how to navigate Nusuk is essential for any pilgrim traveling from India.
Core Functions of the Nusuk Application
Every pilgrim must download and set up the Nusuk app for these primary activities:
- Umrah Permit: Booking a specific date and time slot to perform the Umrah rituals at the Masjid al-Haram in Makkah.
- Rawdah Permit (Riyazul Jannah): Securing a highly sought-after slot to pray inside the sacred Rawdah chamber in the Prophet's Mosque in Madinah.
- Visa Registration: Validating your visa details with Saudi immigration databases prior to booking permits.
Step-by-Step Nusuk App Registration for Indians
- Download the official "Nusuk" app from the Apple App Store or Google Play Store.
- Open the app and select your language (English, Arabic, or Urdu are available).
- Click "New User" and select the "Visitor/External Pilgrim" status.
- Enter your active visa number, passport number, date of birth, nationality, phone number, and email.
- Set a secure password and enter the 4-digit OTP sent to your registered email address.
- Once registered, log in to access the permit calendar.
Booking the Rawdah Permit (Riyazul Jannah)
Due to high demand, entry to the Rawdah is strictly controlled. Follow these tips to secure your spot:
| Parameter | Guidelines for Pilgrims |
|---|---|
| Allowed Frequency | Once every 365 days (strictly enforced by the ministry) |
| Permit Release | Usually released weekly on Fridays (check the app calendar regularly) |
| Gender Segregation | Separate timings and gates for male and female pilgrims |
| Check-in Requirement | Must arrive 15 minutes early at the gate and show the active app barcode |
Frequently Asked Questions (FAQs)
Is Nusuk registration mandatory to perform Umrah?
Yes. The Saudi Ministry of Hajj and Umrah requires all pilgrims, local and international, to hold a valid permit booked via the Nusuk app to perform Umrah and enter the Mataf area.
Can I book a Rawdah permit for my family members on one phone?
Yes. You can add companions (family members) within your Nusuk app profile using their respective passport and visa numbers, allowing you to book slots together.
Why are there no slots available for Rawdah in the app?
Slots are highly limited and fill up almost instantly. The ministry typically opens new slots in weekly cycles. We recommend checking the app continuously, especially on Thursday and Friday afternoons.
What happens if I miss my scheduled Rawdah slot?
If you miss your slot, the permit will expire, and you will not be allowed entry. You may have to wait for the permit to clear before you can attempt to book another one, subject to availability.
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